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Retail Services Rep Job Description

Position: Retail Service Representative
Reports to: District Manager

Position Summary: The FGXI Service Rep performs all in store duties as directed through the District Manager and standardized communication to assure that all FGX retail standards and processes are met

Coverage/Completion responsibilities
To service assigned stores to the required frequency
To meet deadlines set for core and project completions

Knowledge Responsibilities
To assure understanding of all retailer specific procedures
To review and understand all directed communication regarding
In store tasks
To contact DM or Retail Support for clarification of information
received and
To inform DM if project or needed materials are not received prior
To needed start date

Store Task Responsibilities
To order to the required inventory stock levels.
To merchandise displays set to planogram.
To maintain proper housekeeping of merchandise and displays.
To generate credits as necessary (and proper authorization) with utmost accuracy.

Communication Responsibilities
To communicate regularly with DM through email and phone as directed and to respond within a timely manner to questions or requests for information
To communicate any problems or situations to the Home office and District Manager as they occur
To utilize Retail Support in the appropriate manner with information
required available upon calling.

Reporting Responsibilities
To report service activities (times, orders & inventory updates, surveys& credits) in ROSS daily

Remember – If it’s not reported, you didn’t DO it.

Relationship Building Responsibilities
To build positive relationships with Store Managers and other in store personnel.
To communicate with appropriate store personnel on each visit

To Apply, please fill out an application at www.fgxi.appone.com

There are many locations available
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